Burst pipe leaking water on a concrete floor

Burst Pipes? Here's How to Handle It!

December 19, 20253 min read

Image of a broken copper pipe leaking on the floor

What to Do If a Pipe Bursts: A Step-by-Step Emergency Guide for Homeowners

A burst pipe is one of the most stressful plumbing emergencies a homeowner can experience. Water can spread quickly, damaging walls, floors, cabinets, and personal belongings within minutes.

Knowing exactly what to do — and what not to do — can dramatically reduce damage and repair costs.

This guide walks you through the immediate steps to take if a pipe bursts, common causes, and when to call a professional plumber.


Step 1 — Shut Off the Water Immediately

The most important step is stopping the water flow.

  • Locate your main water shut-off valve

  • Turn it clockwise until fully closed

  • If you can’t find it, check:

    • Near the water meter

    • Utility room

    • Garage

    • Exterior wall closest to the street

If you don’t know where your shutoff is, take time to find it before an emergency happens.


Step 2 — Turn Off Electricity (If Needed)

If water is:

  • Near electrical outlets

  • Pooling on floors

  • Dripping from ceilings

⚠️ Do NOT touch standing water near electricity

Safely shut off power to affected areas from the breaker panel if possible.


Step 3 — Drain the Remaining Water

Once the water supply is off:

  • Open faucets throughout the home

  • Flush toilets

  • Drain as much remaining water as possible

This reduces pressure and limits continued leakage.


Step 4 — Contain the Damage

While waiting for a plumber and/or other assistance, it is important to take any reasonable steps you can to prevent or mitigate further damage to your home and/or personal property, and document the damage. This will make repairs and your insurance claim (if needed) easier.

  • Use towels, buckets, or wet/dry vacs to prevent further damage

  • Move furniture and valuables out of affected areas

  • Place aluminum foil or plastic under furniture legs

  • Document damage with photos for insurance


Step 5 — Call a Licensed Plumber

Burst pipes require professional repair.

Call a plumber immediately if:

  • A pipe has split or cracked

  • Water continues leaking

  • The burst occurred under a slab or inside a wall

  • You’re unsure where the damage is coming from

Temporary DIY fixes often fail and can make damage worse.


Common Causes of Burst Pipes

Understanding the cause helps prevent future problems.

Most common causes include:

  • Freezing temperatures

  • Corrosion in older pipes

  • High water pressure

  • Shifting foundations

  • Poor installation or aging materials

In the Texas Hill Country, freezing and aging copper lines are especially common culprits.


What NOT to Do During a Burst Pipe Emergency

Avoid these mistakes:

  • ❌ Leaving the water on

  • ❌ Using open flames to thaw pipes

  • ❌ Ignoring hidden leaks

  • ❌ Delaying professional repair

  • ❌ Attempting permanent fixes without proper tools


Will Homeowners Insurance Cover a Burst Pipe?

In many cases, yes — but it depends.

Most policies cover:

  • Sudden, accidental pipe bursts

  • Resulting water damage to your home

Coverage may be denied if:

  • The home wasn’t properly maintained

  • Reasonable precautions weren’t taken

  • The damage was ongoing and ignored

Always review your policy, and document damage and costs incurred to mitigate further damage immediately after a water leak. It is important to understand the coverage your homeowner's insurance or renter's insurance policy provides for damage caused by water leaks, exclusions and other limitations, and the portion of cost to repair you are responsible for covering (your deductible). If a claim is needed, file it as soon as possible, as your company may need to evaluate the damage prior to repairs.


How to Prevent Future Burst Pipes

Prevention is far less expensive than repairs.

  • Insulate exposed pipes

  • Winterize outdoor plumbing

  • Replace aging or corroded pipes

  • Upgrade vulnerable copper lines to PEX

  • Address low water pressure or pressure spikes

  • Schedule preventative plumbing inspections


Conclusion

A burst pipe doesn’t have to become a disaster — if you act fast.

If you experience a plumbing emergency or want help preparing your home to prevent one, Resurrection Plumbing is here to help with fast, professional service. We serve Kerrville, Fredericksburg, Bandera, Medina, Center Point, Comfort, Hunt, Ingram, Mountain Home, and surrounding Texas Hill Country communities.

Resurrection Plumbing

Resurrection Plumbing- your premiere Texas Hill Country plumbing company

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